Privacy policy
1. Introduction
1.1 We are committed to safeguarding the privacy of our website visitors and customers.
1.2 This policy applies where we are acting as a data controller with respect to the personal data of such persons; in other words, where we determine the purposes and means of the processing of that personal data.
1.3 We use cookies on our website. Insofar as those cookies are not strictly necessary for the provision of our website, we will ask you to consent to our use of cookies when you first visit our website.
2. Credit
2.1 This document was created using a template from Docular (https://seqlegal.com/free-legal-documents/privacy-policy).
3. The personal data that we collect
3.1 In this Section 3 we have set out the general categories of personal data that we process.
3.2 We may process data enabling us to get in touch with you ("contact data"). The contact data may include your name, email address and telephone number. The source of the contact data is you.
3.3 We may process [information contained in or relating to any communication that you send to us or that we send to you ("communication data"). The communication data may include the communication content and metadata associated with the communication.
4. Purposes of processing and legal bases
4.1 In this Section 4, we have set out the purposes for which we may process personal data and the legal bases of the processing.
4.2 Operations - We may process your contact data for the purposes of providing our services, generating invoices, bills and other payment-related documentation. The legal basis for this processing is the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract.
4.3 Relationships and communications - We may process contact data and/or communication data for the purposes of managing our relationships, communicating with you by email, and/or telephone, providing support services and complaint handling. The legal basis for this processing is our legitimate interests, namely communications with our service users, the maintenance of relationships, and the proper administration of our services.
4.4 Record keeping - We may process your contact data for our legitimate interests, namely ensuring that we have access to all the information we need to properly and efficiently provide our services to you.
5. Providing your personal data to others
5.1 Your contact data is stored securely on the servers of our hosting services providers and is kept private and confidential.
6.2 The hosting facilities for our website are situated in Amsterdam, NL
7. Retaining and deleting personal data
7.1 This Section 7 sets out our data retention policies and procedures, which are designed to help ensure that we comply with our legal obligations in relation to the retention and deletion of personal data.
7.2 Personal data that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.
7.3 We will retain your personal data as follows:
(a) Contact data will be retained for a minimum period of 30 days following the date of the most recent contact between you and us, and for a maximum period of 1 year following that date;
(b) Communication data will be retained for a minimum period of 1 year following the date of the communication in question, and for a maximum period of 5 years following that date;
7.4 Notwithstanding the other provisions of this Section 7, we may retain your personal data where such retention is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.
8. Your rights
8.1 In this Section 8, we have listed the rights that you have under data protection law.
8.2 Your principal rights under data protection law are:
(a) the right to access - you can ask for copies of your personal data;
(b) the right to rectification - you can ask us to rectify inaccurate personal data and to complete incomplete personal data;
(c) the right to erasure - you can ask us to erase your personal data;
(d) the right to restrict processing - you can ask us to restrict the processing of your personal data;
(e) the right to object to processing - you can object to the processing of your personal data;
(f) the right to data portability - you can ask that we transfer your personal data to another organisation or to you;
(g) the right to complain to a supervisory authority - you can complain about our processing of your personal data; and
(h) the right to withdraw consent - to the extent that the legal basis of our processing of your personal data is consent, you can withdraw that consent.
8.3 These rights are subject to certain limitations and exceptions. You can learn more about the rights of data subjects by visiting https://ico.org.uk/for-organisations/guide-to-data-protection/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/.
8.4 You may exercise any of your rights in relation to your personal data by written notice to us, using the contact details set out below.
9. Amendments
9.1 We may update this policy from time to time by publishing a new version on our website.
9.2 You should check this page occasionally to ensure you are happy with any changes to this policy.
9.3 We may notify you of significant changes to this policy by email.
10. Our details
10.1 This website is owned and operated by Venetas Consultants Ltd.
10.2 We are registered in England and Wales under registration number 11372771, and our registered office is at Kemp House, 160 City Road, London, United Kingdom, EC1V 2NX.
10.3 Our principal place of business is at Kemp House, 160 City Road, London, United Kingdom, EC1V 2NX.
10.4 You can contact us:
(a) by post, to the postal address given above;
(b) using our website contact form;
(c) by telephone, on the contact number published on our website; or
(d) by email, using the email address published on our website.
11. Data protection officer
11.1 Our data protection officer's contact details are: Roland Ventura contactable at office@venetas.com